Clear, specialist legal services

We provide clear, fixed-fee services to help you protect your information, respond to breaches, and safely adopt new technology. No jargon, no bill shock.

Privacy

Understand how to handle personal information and how you can leverage it to grow your business. Typical privacy services we offer include the following, but every privacy question is different – don't hesitate to get the advice you need.

Privacy Governance

Privacy by design is the cornerstone of every business. Having the right policies, processes and templates in place makes compliance much easier and saves you money and headaches later. Set up your business for success with privacy governance that enables your long-term success.

Privacy Governance

Privacy by design is the cornerstone of every business. Having the right policies, processes and templates in place makes compliance much easier and saves you money and headaches later. Set up your business for success with privacy governance that enables your long-term success.

Privacy Governance

Privacy by design is the cornerstone of every business. Having the right policies, processes and templates in place makes compliance much easier and saves you money and headaches later. Set up your business for success with privacy governance that enables your long-term success.

Privacy Audit

Do you know what information you have? What you use it for? Who it is shared with? How it is stored? Don’t worry, most businesses don’t. A Privacy Audit gives you the bird’s eye view of your business, identifies what needs fixing, makes recommendations how to fix it, and gives you the confidence to keep growing.

Privacy Audit

Do you know what information you have? What you use it for? Who it is shared with? How it is stored? Don’t worry, most businesses don’t. A Privacy Audit gives you the bird’s eye view of your business, identifies what needs fixing, makes recommendations how to fix it, and gives you the confidence to keep growing.

Privacy Audit

Do you know what information you have? What you use it for? Who it is shared with? How it is stored? Don’t worry, most businesses don’t. A Privacy Audit gives you the bird’s eye view of your business, identifies what needs fixing, makes recommendations how to fix it, and gives you the confidence to keep growing.

Privacy Impact Assessments

Have a new project? Very exciting. Let’s do it right from the start, its cheaper than trying to fix it after. A PIA examines your new project so you understand the privacy risks it poses to your business and your customers. A PIA makes practical recommendations to mitigate these risks and we help you implement them so you can concentrate on the project.

Privacy Impact Assessments

Have a new project? Very exciting. Let’s do it right from the start, its cheaper than trying to fix it after. A PIA examines your new project so you understand the privacy risks it poses to your business and your customers. A PIA makes practical recommendations to mitigate these risks and we help you implement them so you can concentrate on the project.

Privacy Impact Assessments

Have a new project? Very exciting. Let’s do it right from the start, its cheaper than trying to fix it after. A PIA examines your new project so you understand the privacy risks it poses to your business and your customers. A PIA makes practical recommendations to mitigate these risks and we help you implement them so you can concentrate on the project.

Marketing & Spam

Marketing is central to every business, but there are a lot of rules about how you can use your customers’ information to send them marketing. There are multiple laws that apply to marketing and multiple regulators. We navigate you through the marketing maze so you can get your message to your customers.

Marketing & Spam

Marketing is central to every business, but there are a lot of rules about how you can use your customers’ information to send them marketing. There are multiple laws that apply to marketing and multiple regulators. We navigate you through the marketing maze so you can get your message to your customers.

Marketing & Spam

Marketing is central to every business, but there are a lot of rules about how you can use your customers’ information to send them marketing. There are multiple laws that apply to marketing and multiple regulators. We navigate you through the marketing maze so you can get your message to your customers.

Privacy Documents

Privacy policies, collection notices and consents are fundamental to informing your customers and derisking your business. We work with you to create easy to understand, accessible privacy documents for your customers so you are building trust with them from day one.

Privacy Documents

Privacy policies, collection notices and consents are fundamental to informing your customers and derisking your business. We work with you to create easy to understand, accessible privacy documents for your customers so you are building trust with them from day one.

Privacy Documents

Privacy policies, collection notices and consents are fundamental to informing your customers and derisking your business. We work with you to create easy to understand, accessible privacy documents for your customers so you are building trust with them from day one.

Complaints & Investigations

Received a complaint from a customer or a request for information from a regulator? Don’t ignore it; it won’t go away. Get in touch so we can guide you through this tricky time and allow you to focus on your business.

Complaints & Investigations

Received a complaint from a customer or a request for information from a regulator? Don’t ignore it; it won’t go away. Get in touch so we can guide you through this tricky time and allow you to focus on your business.

Complaints & Investigations

Received a complaint from a customer or a request for information from a regulator? Don’t ignore it; it won’t go away. Get in touch so we can guide you through this tricky time and allow you to focus on your business.

Cyber & Breach Response

Understand your cyber security legal obligations to build a strong foundation for your business. When a breach does occur, we partner with you to resolve it as quickly as possible.

Data Breach Reponse

We provide advice and guidance on how to respond to a data response, including breach assessment and initial response, C-suite and Board advice, regulator and customer notification and engagement, investigations, and remediation.

Data Breach Reponse

We provide advice and guidance on how to respond to a data response, including breach assessment and initial response, C-suite and Board advice, regulator and customer notification and engagement, investigations, and remediation.

Data Breach Reponse

We provide advice and guidance on how to respond to a data response, including breach assessment and initial response, C-suite and Board advice, regulator and customer notification and engagement, investigations, and remediation.

Cyber Law Advice

Your cyber legal obligations are spread across a myriad of laws, guidance, international standards and contracts. We provide pragmatic advice to turn your obligations into action plans to uplift your cyber security while complying with the law.

Cyber Law Advice

Your cyber legal obligations are spread across a myriad of laws, guidance, international standards and contracts. We provide pragmatic advice to turn your obligations into action plans to uplift your cyber security while complying with the law.

Cyber Law Advice

Your cyber legal obligations are spread across a myriad of laws, guidance, international standards and contracts. We provide pragmatic advice to turn your obligations into action plans to uplift your cyber security while complying with the law.

Policy & Training

All businesses should have a data breach response plan and know how to use it. We provide practical plans tailored to your business and offer training using simulated data breaches so your team is ready.

Policy & Training

All businesses should have a data breach response plan and know how to use it. We provide practical plans tailored to your business and offer training using simulated data breaches so your team is ready.

Policy & Training

All businesses should have a data breach response plan and know how to use it. We provide practical plans tailored to your business and offer training using simulated data breaches so your team is ready.

AI

From privacy and cyber to contracts and IP, the legal issues with AI need to be managed to get the most out of your investment. We provide pragmatic AI advice tailored to your business and risk appetite.

AI Governance

AI Governance is the bedrock of all AI implementations. It provides your team with clear expectations about using AI, guardrails for use and future development, what to do when something goes wrong, and who your team can turn to with questions.

AI Governance

AI Governance is the bedrock of all AI implementations. It provides your team with clear expectations about using AI, guardrails for use and future development, what to do when something goes wrong, and who your team can turn to with questions.

AI Governance

AI Governance is the bedrock of all AI implementations. It provides your team with clear expectations about using AI, guardrails for use and future development, what to do when something goes wrong, and who your team can turn to with questions.

Contract Review & Negotiation

Contracts with AI service providers are not the same as buying stationary. What are the licence terms? Who owns the data going into the AI model? Who owns the outputs? Who holds the liability when things go wrong? What happens if it doesn’t work as intended? We partner with you to ensure your business is protected.

Contract Review & Negotiation

Contracts with AI service providers are not the same as buying stationary. What are the licence terms? Who owns the data going into the AI model? Who owns the outputs? Who holds the liability when things go wrong? What happens if it doesn’t work as intended? We partner with you to ensure your business is protected.

Contract Review & Negotiation

Contracts with AI service providers are not the same as buying stationary. What are the licence terms? Who owns the data going into the AI model? Who owns the outputs? Who holds the liability when things go wrong? What happens if it doesn’t work as intended? We partner with you to ensure your business is protected.

AI Risk Assessment

You should know what risks you are bringing into your business when implementing an AI tool. The legal risks are usually commercial, privacy, cyber, IP and insurance, but each tool is different and can have different risks. An AI risk assessment examines these risks and provides you with practical recommendations to mitigate or eliminate them.

AI Risk Assessment

You should know what risks you are bringing into your business when implementing an AI tool. The legal risks are usually commercial, privacy, cyber, IP and insurance, but each tool is different and can have different risks. An AI risk assessment examines these risks and provides you with practical recommendations to mitigate or eliminate them.

AI Risk Assessment

You should know what risks you are bringing into your business when implementing an AI tool. The legal risks are usually commercial, privacy, cyber, IP and insurance, but each tool is different and can have different risks. An AI risk assessment examines these risks and provides you with practical recommendations to mitigate or eliminate them.

Woman holding a smartphone looking through the glass

Let's get started

Affordable Advice with No Surprises

We believe specialist legal advice should be accessible. We use value and fixed-fee pricing. This means you get a clear, upfront quote for the work, giving you cost certainty. If things change along the way, we will contact you and agree the best way forward.

Woman holding a smartphone looking through the glass

Let's get started

Affordable Advice with No Surprises

We believe specialist legal advice should be accessible. We use value and fixed-fee pricing. This means you get a clear, upfront quote for the work, giving you cost certainty. If things change along the way, we will contact you and agree the best way forward.

Woman holding a smartphone looking through the glass

Let's get started

Affordable Advice with No Surprises

We believe specialist legal advice should be accessible. We use value and fixed-fee pricing. This means you get a clear, upfront quote for the work, giving you cost certainty. If things change along the way, we will contact you and agree the best way forward.

Frequently asked questions

Why should I care about privacy when customers don’t seem to?
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First, it is likely you are legally required to care about privacy. Your business is likely covered by the Privacy Act, State based privacy laws, industry specific laws, and/or professional obligations. Second, privacy is seen by many businesses as a check box. This gives you an opportunity to differentiate your business from your competitors, build customer trust, and grow your business. Third, customers care very much about their privacy; many don’t feel like they have a choice. This is where you can differentiate your business and give customers real choice.

Privacy, cyber and AI seems complicated. Where do I start?
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It’s helpful to think of privacy, cyber and AI as sides to the same triangle. All 3 relate to how you handle information. The best place to start is to understand what information you have and what you do with it. For example, a Privacy Audit is a good place to start as it maps all the personal information you collect, how that information moves through your business, what you use it for, who you give it to, and how you keep it secure. With this information we can identify privacy risks and help you build a plan to reduce the risk in your business.

I got hacked, what do I do?
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First, take a breath, it’s going to be ok. Next, you should engage a cyber law specialist to guide you through the process. We can help you through this very stressful time, being involved as much or as little as you prefer. Our Breach Response service can assist you with: Working with your IT provider and cyber security specialists to assess the damage Determining your legal obligations Serious harm assessments Insurer engagement Customer and regulator notifications Executive and Board briefing Regulator investigations Contractual impacts on your supply chain Remediation

There are no AI laws in Australia so why would I need a lawyer?
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You are right that there are no specific AI laws in Australia, however, existing laws apply to AI including privacy, cyber, IP, defamation and consumer laws. There are also a variety of guidelines from Government departments, agencies and regulators that inform us how these existing laws are likely to be interpreted for AI. We help businesses navigate the legal maze so they can implement AI tools effectively and help get the best return on their investment. Our AI Governance service is the best place to start as it builds a customer framework for your business to acquire, implement, use and audit AI tools.

Why should I care about privacy when customers don’t seem to?
icon

First, it is likely you are legally required to care about privacy. Your business is likely covered by the Privacy Act, State based privacy laws, industry specific laws, and/or professional obligations. Second, privacy is seen by many businesses as a check box. This gives you an opportunity to differentiate your business from your competitors, build customer trust, and grow your business. Third, customers care very much about their privacy; many don’t feel like they have a choice. This is where you can differentiate your business and give customers real choice.

Privacy, cyber and AI seems complicated. Where do I start?
icon

It’s helpful to think of privacy, cyber and AI as sides to the same triangle. All 3 relate to how you handle information. The best place to start is to understand what information you have and what you do with it. For example, a Privacy Audit is a good place to start as it maps all the personal information you collect, how that information moves through your business, what you use it for, who you give it to, and how you keep it secure. With this information we can identify privacy risks and help you build a plan to reduce the risk in your business.

I got hacked, what do I do?
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First, take a breath, it’s going to be ok. Next, you should engage a cyber law specialist to guide you through the process. We can help you through this very stressful time, being involved as much or as little as you prefer. Our Breach Response service can assist you with: Working with your IT provider and cyber security specialists to assess the damage Determining your legal obligations Serious harm assessments Insurer engagement Customer and regulator notifications Executive and Board briefing Regulator investigations Contractual impacts on your supply chain Remediation

There are no AI laws in Australia so why would I need a lawyer?
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You are right that there are no specific AI laws in Australia, however, existing laws apply to AI including privacy, cyber, IP, defamation and consumer laws. There are also a variety of guidelines from Government departments, agencies and regulators that inform us how these existing laws are likely to be interpreted for AI. We help businesses navigate the legal maze so they can implement AI tools effectively and help get the best return on their investment. Our AI Governance service is the best place to start as it builds a customer framework for your business to acquire, implement, use and audit AI tools.

Why should I care about privacy when customers don’t seem to?
icon

First, it is likely you are legally required to care about privacy. Your business is likely covered by the Privacy Act, State based privacy laws, industry specific laws, and/or professional obligations. Second, privacy is seen by many businesses as a check box. This gives you an opportunity to differentiate your business from your competitors, build customer trust, and grow your business. Third, customers care very much about their privacy; many don’t feel like they have a choice. This is where you can differentiate your business and give customers real choice.

Privacy, cyber and AI seems complicated. Where do I start?
icon

It’s helpful to think of privacy, cyber and AI as sides to the same triangle. All 3 relate to how you handle information. The best place to start is to understand what information you have and what you do with it. For example, a Privacy Audit is a good place to start as it maps all the personal information you collect, how that information moves through your business, what you use it for, who you give it to, and how you keep it secure. With this information we can identify privacy risks and help you build a plan to reduce the risk in your business.

I got hacked, what do I do?
icon

First, take a breath, it’s going to be ok. Next, you should engage a cyber law specialist to guide you through the process. We can help you through this very stressful time, being involved as much or as little as you prefer. Our Breach Response service can assist you with: Working with your IT provider and cyber security specialists to assess the damage Determining your legal obligations Serious harm assessments Insurer engagement Customer and regulator notifications Executive and Board briefing Regulator investigations Contractual impacts on your supply chain Remediation

There are no AI laws in Australia so why would I need a lawyer?
icon

You are right that there are no specific AI laws in Australia, however, existing laws apply to AI including privacy, cyber, IP, defamation and consumer laws. There are also a variety of guidelines from Government departments, agencies and regulators that inform us how these existing laws are likely to be interpreted for AI. We help businesses navigate the legal maze so they can implement AI tools effectively and help get the best return on their investment. Our AI Governance service is the best place to start as it builds a customer framework for your business to acquire, implement, use and audit AI tools.